General Terms of Sales
1. General
The placing of an order implies full and unreserved acceptance by the buyer of the present general conditions of sale. Any condition contrary by the purchaser to the seller will be unenforceable, regardless of its form and the time it could have been brought to his attention.
The buyer, by placing an order, acknowledges having read these general sales conditions and declares not to use any material that could contravene them. No special requirements and/or derogations may prevail against these general conditions of sale unless formally accepted in writing by the seller.
Since "Manufactori" sells handmade furniture, variations may occur from one piece to another. We reserve the right at any time to stop the marketing of a model without notice. Commercial products may also be subject to changes.
2. Prices
Prices are per unit, in Euros, net, excluding VAT and shipping charges. "Manufactori" reserves the right to revise its prices at any time, depending on changes in their components, or in any event of force majeure, and notify the customer as soon as possible.
For every new customer, "Manufactori" reserves the right to require an extract from the commercial register or directory of businesses and a RIB (Bank Identity Statement). "Manufactori" also reserves the right to conduct a financial investigation on its clients.
3. Minimum Orders
- EEC: Minimum order (reorder) €1200.
- Outside the EEC: Minimum order (reorder) €1500.
All orders must be paid in advance by bank transfer upon presentation of the pro forma invoice.
Shipping fees depend on the place of delivery and volume. Please contact us for more details.
Transport to Switzerland, Norway, and Andorra includes customs fees up to the French side of €89.
Outside the EEC, customs charges are €95 per shipment.
Delivery times are indicative and non-binding. A delay in delivery can in no case lead to the cancellation of an order, nor to any refund or damages.
Whatever the shipping method, the goods travel at the purchaser’s risk.
We reserve the right to make partial deliveries, in which case the buyer cannot defer payment while waiting for the balance of the order.
4. Claims
The customer must inspect the furniture upon delivery. Any reservations must be noted on the transportation receipt and must be reported in writing by registered mail (A/R) to the carrier within 5 days after delivery, in accordance with article L133-3 of the French Commercial Code.
Otherwise, the goods shall be deemed accepted by the customer, and no further claims will be accepted.
A copy of the complaint must be sent to "Manufactori" by mail or email with supporting photos.
5. Returns
Any return not validated by "Manufactori" will be refused and will not delay or cancel the payment of the corresponding invoice.
Claims based on defective merchandise will only entitle the buyer to a replacement of the goods, without any other obligation on "Manufactori’s" part.
6. Ownership
According to Article L624-16 of the French Commercial Code, "Manufactori" retains ownership of the goods sold or provided until full payment of the price.
In case of payment by installments, failure to pay any installment may result in "Manufactori" reclaiming the goods.
Until full payment, the customer shall not pledge, transfer, modify, or alter the goods.
7. Payment
France: New clients must pay by pro forma invoice via bank transfer.
8. Use of the Manufactori Brand
The company "Manufactori" may authorize the buyer to apply and mention the "Manufactori" name, logo, and trademarks on their promotional campaigns, exclusively for "Manufactori" products, and only on approved media with prior written consent.
The authorization is strictly personal and cannot be transferred to third parties without express agreement from "Manufactori".
This authorization does not grant any property rights over the "Manufactori" brand, which remains the full property of the seller.
The buyer must ensure that all published information regarding "Manufactori" products is accurate and does not harm the brand’s image or reputation. Any violation of these provisions may result in the suspension of business agreements.
9. Intellectual Property
To facilitate the promotion of its furniture and other items, "Manufactori" may provide the buyer with visuals and technical documents.
These visuals aim to support quality communication and promotion that aligns with the brand’s strategy.
The buyer must use these visuals only with "Manufactori"'s explicit consent and on approved communication platforms.
The furniture, products, and their visual representations remain the full intellectual property of "Manufactori". Unauthorized use by third parties is strictly prohibited and may result in the termination of business relations.
10. Applicable Law and Jurisdiction
These general terms and conditions are governed by French law.
In case of a dispute, regardless of its nature, the exclusive jurisdiction will be the Commercial Court of Paris.